Saturday, December 2, 2023

How to Fix QuickBooks Payroll Error 2002- An Overview

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Quickbooks payroll error 2002, like random errors in QuickBooks, can be extremely annoying but they are very common. These errors often reduce the performance of the software, forcing users to take the necessary steps to avoid these technical problems or partner with experts who can help them resolve these problems. Recently, many QuickBooks users have reported QuickBooks 2002 payroll errors. There are many errors in QuickBooks such as Quickbooks error 1303 and network related company file related many more.

This error occurs when you or any other user tries to create a new data file but unfortunately fails to do so during the process. salary calculator. You may also be redirected to such errors when trying to create a company file while using QuickBooks Payroll.

You may have noticed that you get a PIN when creating a company file in QuickBooks Payroll and then if you enter the wrong password or PIN in the PIN section the chances of getting the same error are quite high. Factors that cause such technical problems can be easily identified and eliminated in QuickBooks. We wrote this blog post wanting to give you a complete overview of QuickBooks payroll error 2002 basic triggers and of course quick solutions that you can implement easily.

Common causes of QuickBooks payroll error 2002

You can fall into such errors because of several factors. We have identified some of the most obvious causes of this error. Let’s take a closer look:

  • Just in case you enter the wrong PIN when asked to use QuickBooks Payroll.
  • If there is anything wrong with the data file.
  • Inputting an incorrect EIN (Employer Identification Number) or payroll registration information can also lead to such errors.
  •  The damaged QuickBooks files.  
  • Poor or unstable internet connection can cause errors when updating payroll.
  • The computer’s network settings are not valid. 
  • If QuickBooks Payroll may not be updated to the latest version.
  • The QuickBooks Database Manager service is not working properly. 
  • Using outdated versions of QuickBooks or Payroll software may cause errors during the update process.
  • Your firewall settings may prevent QuickBooks from connecting to the server, causing errors.

Some important points to note

Please note the suggestions listed below to fix QuickBooks 2002 error codes:

  • The PIN must be 8 to 12 characters long.
  • The PIN must be a combination of at least one letter and one number.
  • Also, note that PIN codes are case-sensitive. So check the Caps Lock keys as well as the num lock keys when entering the PIN code.
  • Request salary transaction.

Easy methods to fix QuickBooks payroll error 2002

Resolving QuickBooks 2002 errors becomes easy when you follow the steps below. 

Method 1: Re-entering the correct pin

You may encounter such an error due to entering an incorrect PIN when using QuickBooks Payroll. Therefore, we recommend that you re-enter the correct PIN or create a new PIN to resolve the issue. When entering your PIN, you must ensure that the PIN is case-sensitive and that the PIN characters are between 8 and 12. 

Method 2: Get help from the QuickBooks file doctor tool

Download QuickBooks Tools Hub in the latest version. Similar settings.

  • Accept the terms and conditions to run the tool.
  • View a tab on the company file issue and tap on it. 
  • There will be an option to run the QuickBooks doctor file. 
  • Now you need to click on the Download from Tool Hub option or you can also download it directly from the official website. 
  • It may take a while to open.
  • Select the Company File drop-down menu.
  • Next, select the file you want to repair.
  • If the file is not available in the Company File drop-down list, you can browse and search for the file.
  • Tap the Check your files option and then select the Continue tab.
  • Enter the administrator password and tap the Next tab.
  • The scanning process may take some time, depending on the file size.
  • Once the scan is complete, open QuickBooks and the company file to make sure the issue is resolved. 

Method 3: Use of repair utility

  • You should launch QuickBooks as an administrator using the admin username and password.
  • Alternatively, download Payrollsubini.exe and run it in the system.
  • Tab the Repair Utility option to start the utility.
  • Check for available payroll updates.

 Follow the procedure below: 

  • Go to the Employees tab and tap the Update Payroll tab. Now update the software.
  • Click the OK tab.
  • Close and reopen QuickBooks to ensure the repair utility functions.

Method 4: Clear the catches

  • First, users need to close QuickBooks Desktop and all other programs running on their computer.
  • Then, press the Windows key + R on the keyboard and enter “Run” in the search box.
  •  Run the window, type %temp%, and hit the Enter.
  • A new window will open which will show your temporary files. The user needs to select all files and folders in this window and press the Delete key on the keyboard.
  • Then, press the Windows key again, type “appdata” (without the quotes), and press the Enter key.
  • Open the Local folder in “AppData” and then remove the “Intuit” folder.
  • Users must now restart their computers.
  • then restart the computer, allow it to open QuickBooks Desktop, and try excessing payroll again.
    Concluding this section, we believe that the process of fixing QuickBooks 2002 errors can be a bit simpler when you follow the steps we discussed above.


If you are facing Quickbooks payroll error 2002 we hope this blog post will help you, the methods we have proposed, are very effective and easy to follow. By following these errors you can easily solve this particular error by yourself. If still, you find it challenging to solve Quickbooks payroll error 2002 you can use Quicbooks tool hub, which is a collection of tools that are used in solving errors.  


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