“QuickBooks Has Stopped Working” is a common error message that you may encounter while using the software. This error can occur due to various reasons, such as damaged software files, outdated software, or a conflict with other software installed on the system. You will have to determine this ahead of picking a solution.
When QuickBooks stops responding when opened, it can be frustrating. It may interrupt the work and cause data loss if not addressed promptly. However, the good news is that there are several solutions available to fix the “QuickBooks Has Stopped Working” error. In this blog and forum, we will discuss some of the common causes of the error and provide solutions to resolve it. We will also provide tips to prevent the error from occurring in the future.
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Symptoms of QuickBooks Has Stopped Working error on your system
When the “QuickBooks not responding after login” error occurs, users may experience the following signs and symptoms:
- The QuickBooks software may freeze or crash abruptly, without any warning.
- Users may receive an error message that says “QuickBooks Has Stopped Working.”
- The system may shut down or restart unexpectedly, resulting in data loss.
- Users may find it difficult to access company files or perform any tasks within QuickBooks.
- The system may become slow or unresponsive, making it difficult to work with other programs while QuickBooks is running.
If you notice any of these signs and symptoms, it is important to address the issue promptly to avoid any data loss or system crashes.
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Solution: Just try to rename the QBWUSER.INI File to fix the Quickbooks error
When you reopen QuickBooks, a new QBWUSER.INI file will be created. Renaming the old file allows QuickBooks to create a new one, which can help resolve issues related to user preferences or custom settings. To rename the QBWUSER.INI file in QuickBooks, follow these steps.
- Close QuickBooks.
- Press the “Windows + E” keys on your keyboard to open File Explorer.
- Navigate to the folder that contains the QBWUSER.INI file. The default location is C:\Users[YourUserName]\AppData\Local\Intuit\QuickBooks [Year]
- Right-click on the QBWUSER.INI file and select “Rename.”
- Add “.old” to the end of the file name (without the quotes) and press Enter. The new file name should be QBWUSER.INI.old.
- Close “File Explorer” and “reopen QuickBooks.”
Conclusion
The “QuickBooks Has Stopped Working” error in QuickBooks can be caused by various factors, including damaged program files or conflicts with other software installed on your computer. To resolve the issue, try restarting your computer or running QuickBooks in compatibility mode. If the issue persists, you may need to seek assistance from our Quickbooks experts.
Don’t worry, you will not have to do anything more than just give us a call on +1(855)-738-0359. Which is a toll-free number. Our team members will connect with you immediately and adhere to your issue as soon as they get the information from your side.
Note: This article is also available as a error 1712 when installing quickbooks