Tuesday, September 26, 2023

QuickBooks cannot communicate with the company file error: Fixed!

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The users can encounter the error warning ‘QuickBooks cannot communicate with the company file due to a firewall’ while working on QuickBooks. If you have also encountered a similar error in your QuickBooks, do not panic. This error can pop up if your network firewall is interrupting the connection. Follow this blog guide to get rid of this firewall error message in your QuickBooks. Take the help of the fixes below to rectify this error. Make sure to read the entire blog to know more about the error.

Call our customer support team on 1-855-856-0042 if your QuickBooks cannot communicate with the company file. Our support team can help the users fix this error if they lack technical knowledge and cannot do it independently.

What reasons allow the QuickBooks can’t access company file error to pop up?

  1. When QuickBooks cannot establish a link to the company file, QB often cannot communicate with it.
  2. The QuickBooks can’t access company file error usually arises due to firewall constraints.
  3. If QuickBooks has trouble establishing a secure connection, you probably have network issues.
  4. The company file could become corrupted or damaged, further causing this error.

How to identify the QuickBooks company file error?

  1. QB will indicate the error by displaying a message stating it cannot access the company file.
  2. The software may occasionally become extremely sluggish or unresponsive due to the error.
  3. Your QuickBooks may experience certain communication errors that prevent it from accessing the file.

Recommended to read : I am getting QuickBooks Error 15276

Troubleshoot the QuickBooks not connecting to server error

Follow the solutions below and improvise them on your desktop to eliminate the ‘QuickBooks not connecting to server’ error.

Solution 1: Try turning off the hosting

  1. Launch QuickBooks on the computer you are using. On other workstations, close it.
    Open the file menu.
  2. Select utilities.
  3. If the ‘host multi-user access’ option is selected, uncheck it.
  4. Change to a different workstation.
  5. There will be a prompt telling you to stop hosting multi-user access.
  6. Choose this prompt now.
  7. Head to the server computer and reset the hosting settings.
  8. Now check if the error message still shows up.

Solution 2: Launch QuickBooks file doctor once you download the tool hub

  1. Downloading the tool hub is the first step.
  2. Install it correctly.
  3. Access your tool hub and any open company file issues section.
  4. Launch the QB file, doctor.
  5. Wait till the procedure is finished.
  6. Choose the company file.
  7. Select the “file” option.
  8. Click the next button.
  9. Once you’ve entered the admin’s credentials, click next.

Solution 3: Attempt updating your QuickBooks

  1. Navigate to the help section.
  2. Select the update QuickBooks desktop option.
  3. Tap on options.
  4. To enable the automatic updates, select yes.
  5. Choose close.
  6. Let QuickBooks download the updates automatically.

Final words!

With this, we are ending our blog here. It will be easier for you to eliminate the QuickBooks cannot communicate with the company file error now. Call us on 1-855-856-0042 for any assistance related to this QuickBooks error.

You may read also : QuickBooks Error 6177: Learn Some Fixes To Troubleshoot It!



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