QuickBooks deals with the financial data of its users, which is crucial for their businesses. The software implements many security protocols to keep the data unharmed and secure. Creating full data backups is a preventive measure to restore your data in case of loss or damage. But users have reported QuickBooks Backup not working on their systems. This blog contains the causes of the issue and the actions the user must take to counter the problem. If you also face this error on your QuickBooks, keep reading further to learn more.
Troubleshoot the error quickly by following the directions given by a QB expert at 1.855.738.2784.
Reasons
The reasons QuickBooks fails to restore data using a backup file are mentioned below-
- QuickBooks data has been damaged, and the software develops issues when it tries to run the corrupt files.
- Your Windows is not updated to the latest release causing compatibility issues in the software.
- QuickBooks is blocked from connecting to the file or other systems due to restrictions of the Windows firewall.
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Solutions
The techniques provided below can easily fix the issue in your QuickBooks-
Solution 1- Mend the damaged QB data using the verify-rebuild utility
QuickBooks might fail to restore/create a backup file if the file gets damaged by a virus attack or data corruption in the hard disk. Several other errors can also develop when the software fails to access the required program files or run its background processes due to damaged data. The software might also crash when you try to create a backup and the software tries processing the damaged files. Intuit provides a verify & rebuild utility that scans the data to find any issues and then repairs them automatically. Here are the steps to repair QuickBooks data-
- Launch QuickBooks on the server computer and go to the File menu.
- Select Utilities from the list and click Rebuild Data.
- In the next window, you’ll be asked to create a backup, click Ok if you haven’t done it recently.
- Data rebuilding will automatically start after the backup is created.
- Go to the File menu after rebuilding is complete and tap Utilities.
- Select the Verify Data option and wait until the utility scans the data to find any issues.
- If the process completes without any issues, your data is repaired, but if a ‘Your data has lost integrity’ message comes up, click the Rebuild Now option to repair the data.
- Reopen QuickBooks and try to create or restore your backup.
In case the software fails to create the backup again, use the next solution.
Solution 2- Configure the Windows Firewall settings to let QuickBooks bypass the restrictions
You might also encounter this error if the software Is not allowed to access the files in the system drives. This can be due to Windows Firewall restrictions which you can fix using the steps given below-
- Search ‘Windows firewall’ and open the Windows Defender Firewall menu from the results.
- Click Allow an app or feature through firewall option and select QuickBooks in the programs list.
- Mark the Public & Private checkboxes and save the settings.
- Reopen QuickBooks to create a backup of your data.
Conclusion
This blog explains the reasons for QuickBooks Backup not working on your system. The applicable methods to rectify the issue are mentioned in the blog, which we hope you’ll use to create a backup file in your QuickBooks without any problems.
Speak to a QB expert at 1.855.738.2784 if you struggle to apply the methods due to any problems.
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