When flying with JetBlue, having control over your seat selection can make all the difference in your travel experience. Whether you’re looking for extra legroom or a window view, this guide will walk you through JetBlue’s seat selection process, policies, and fees.
About JetBlue Airlines
JetBlue Airways is a popular low-cost carrier known for its customer-centric services and comfortable seating options. With a wide range of destinations and a focus on providing value for money, JetBlue offers various options for travelers, including the ability to select seats when booking.
Does JetBlue Have Seat Assignments?
Yes, JetBlue offers seat assignments, allowing passengers to choose their seats during the booking process or afterward. You can select your seat when purchasing your ticket, through JetBlue Manage Booking, or even at the airport. If you don’t choose a seat, JetBlue will assign one to you before boarding.
What is the JetBlue Seat Selection Policy?
JetBlue’s seat selection policy gives passengers the flexibility to choose their preferred seats based on availability and fare type. Here’s a breakdown of the policy:
- Passengers can select seats when booking a flight, during online check-in, or at the airport.
- Seat selection is free for Blue, Blue Plus, and Blue Extra fares, but may come with a fee for other fare types such as Blue Basic.
- Extra-legroom seats are available for an additional charge, known as Even More Space seats.
- If no seat is chosen, JetBlue will assign one for you at no additional cost.
- Blue Basic Fares: Seat selection is available for a fee before check-in. Free seat assignment is provided during check-in.
- Blue, Blue Plus, Blue Extra: Free seat selection is included at booking.
- Even More Space Seats: Available for an additional fee, offering extra legroom and priority boarding.
How Do I Select My Seat on JetBlue Airways?
There are three main ways to select your seat on JetBlue: via Manage Booking, over the phone, or at the airport. Here’s how you can do it:
Via JetBlue Manage Booking (Online Process)
JetBlue allows passengers to choose their seats online through the Manage Booking feature. Here’s the step-by-step process:
- Visit JetBlue’s official website.
- Navigate to Manage Trips.
- Enter your confirmation code, last name, and departure city.
- Once your booking is retrieved, select Choose Seats.
- Pick your preferred seat from the seat map and confirm your selection.
- Pay any applicable fees (if applicable for Blue Basic or Even More Space seats).
- Your selected seat will be confirmed, and you can view your boarding pass.
Via Phone Call (Customer Service Process)
If you prefer to select your seat via phone, you can speak to JetBlue’s customer service team for assistance:
- Call JetBlue’s toll-free number at 1-860-370-4608.
- Provide your booking details, such as your confirmation number and personal information.
- Request seat selection for your flight.
- The representative will assist you in choosing a seat based on availability.
- Any applicable fees will be charged during the call.
- Once the payment is processed, you’ll receive an email confirmation with your seat assignment.
At the Airport (In-Person Process)
For last-minute travelers or those who didn’t select a seat earlier, you can choose a seat at the airport:
- Arrive at the airport at least 2 hours before your flight.
- Proceed to the JetBlue check-in counter or use the self-service kiosk.
- Provide your booking information and ask for seat selection.
- The agent will show you the available seats, and you can pick one that fits your preference.
- If you choose an Even More Space seat, you’ll need to pay the additional fee at the counter.
How Much Does JetBlue Charge to Select Seats?
When booking a flight with JetBlue, passengers have the option to select their seats in advance for a fee. The JetBlue seat selection fee varies depending on the type of seat and fare class. Below is a detailed overview of JetBlue’s seat selection charges:
| Seat Type | Fee |
|---|---|
| Standard Seats | Free (in some fare classes) |
| Even More Space Seats | $10 – $65 (depending on the flight duration and route) |
| Blue Basic Fare | $0 – $45 (standard seats may incur an additional fee) |
| Standard Fare (Blue, Blue Plus, Blue Flex) | Free for standard seats; $0 – $45 for Even More Space seats |
| Family Seating | Free (for families traveling with children under 13; JetBlue will attempt to seat them together) |
Additional Information
- Free Seat Selection: Standard seat selection is free for most fare types except for the Blue Basic fare, which may require payment.
- Even More Space Seats: These offer extra legroom and are available for a fee, which varies based on flight duration.
- Family Seating Policy: JetBlue aims to keep families together without additional charges when traveling with children under 13, making it easier for families to sit together.
What Happens if You Don’t Choose Your Seat on JetBlue?
If you don’t select a seat on JetBlue, one will be automatically assigned to you during check-in, free of charge. However, you might not have access to preferred seats, such as those with extra legroom or in your desired location, like a window or aisle seat.
How Do I Find My Assigned Seat on a JetBlue Flight?
Once your seat is confirmed, you can find your assigned seat on your boarding pass. If you check in online or through the JetBlue app, the seat number will appear on the digital boarding pass. You can also view it through Manage Trips on JetBlue’s website.
How Do I Speak to Someone at JetBlue Airways?
If you need assistance from JetBlue Airways, reaching out to a representative can be straightforward. Below is a step-by-step guide on how to speak to someone at JetBlue, including useful tips and the relevant contact information.
Step 1: Prepare Your Information
Before you call JetBlue Airways, make sure you have the following information handy:
- Your booking reference number (if applicable)
- Your flight details (date, time, and destination)
- Any relevant personal information (such as your name and contact number)
Having this information ready will help expedite the process when you connect with a representative.
Step 2: Dial the JetBlue Phone Number
To speak directly with JetBlue Airways customer service, you can use the following phone number:
- JetBlue Teléfono: +1-800-JETBLUE (538-2583)
When calling, follow these prompts:
- Press 1 for English or 2 for Spanish.
- Listen to the menu options and choose the appropriate option related to your inquiry. If you want to speak to a representative, you can typically select an option that mentions speaking with customer service.
Step 3: Use the Automated System
JetBlue’s automated system may provide solutions to common issues. If your concern is not resolved, you can opt to speak with a live agent. To do this, simply follow the prompts and select the option for customer support.
Step 4: Wait for a Representative
After selecting the option to speak with a representative, you may need to wait on hold. During busy periods, the wait time may vary. Be patient, and you will be connected to a customer service agent who can assist you with your inquiry.
Step 5: Explain Your Issue Clearly
Once connected, clearly explain your issue or question to the representative. Providing detailed information will help them assist you more effectively.
Additional Contact Options
If you prefer not to call, you can also reach JetBlue through other channels:
- Live Chat: Visit the JetBlue website and access the live chat feature for real-time assistance.
- Email: You can send an email to JetBlue’s customer service for non-urgent inquiries. Visit their website for the appropriate email address.
- Social Media: JetBlue is active on various social media platforms, including Twitter and Facebook. You can send them a direct message or mention them in a post for assistance.
Final Thoughts
Selecting your seat on JetBlue is simple and can be done through multiple channels. Whether you opt for a standard seat or splurge on the Even More Space option, understanding JetBlue’s seat selection process and fees will help you choose the best seat for your journey. If you need help at any stage, JetBlue’s customer service is just a call or click away.
By keeping these steps in mind, you can ensure a comfortable and hassle-free flight experience with JetBlue.
By following these guidelines and utilizing the various seat selection methods, your next JetBlue flight will be tailored to your preferences. Whether you’re booking online, at the airport, or through customer service, you can easily manage and enhance your travel experience with JetBlue’s flexible seat assignment option